Elaria Enterprises (“Company”, “we”, “our”, “us”) aims to provide quality products and a smooth customer experience. This Return Policy explains the terms under which you may request a return, exchange, or refund for purchases made through our website mynutricor.com (“Platform”).

1. Eligibility Window

1.1 We offer return or exchange within the first 7 days from the date of your purchase.
1.2 If more than 7 days have passed since your purchase, you will not be offered a return, exchange, or refund of any kind.

2. Conditions for Return / Exchange

2.1 The item must be unused and in the same condition as you received it.
2.2 The item must be returned in its original packaging.
2.3 Items purchased on sale may not be eligible for return or exchange.
2.4 Only defective or damaged items will be replaced, subject to verification.

3. Process to Request Return / Exchange

3.1 To place a return or exchange request for an eligible item, you must email us at elariaenterprises@gmail.com within the 7-day window.
3.2 Once your request is received, we will provide instructions for shipping the product back to us. The exchange/replacement product will be delivered within 7-10 days.

4. Exemptions

4.1 Certain categories of products may be non-returnable and non-refundable.
4.2 These categories will be clearly identified at the time of purchase.

5. Inspection & Approval

5.1 Once your returned item is received, it will be inspected by our quality team.
5.2 We will notify you by email about the approval or rejection of your request.
5.3 If approved, the return, exchange, or refund will be processed in accordance with our policies.

6. Refund Timeline

6.1 Approved refunds will be initiated within 7–10 business days of approval.
6.2 Refunds will be processed through the original method of payment.

7. Contact Information

For any queries or return/exchange requests, please contact us at:

Elaria Enterprises
348, Rebecca Nilayam, Hennur Bande, Agape Street, Bengaluru, Karnataka – 560043, India
📧 elariaenterprises@gmail.com
📞 +91 7892041772